terms & conditions

When you buy an Anuschka handbag, you agree to the following terms and conditions:

1. Payment Terms:

a.  Payments may be made using VISA, MasterCard, Diners, Discover or American Express. 

b.  No other form of payment is supported for any form of retail sale by ANUSCHKA.

c.  All payment charges will appear as Anuschka/The Basu Group, Inc.

2. Shipping & Handling for all orders:

a.  Shipping and handling will be charged extra on all orders.

b.  1st item, $10.  Every additional item, $5 for all shipments within continental USA using UPS Ground service only.

c.  Expedited service available for a fee of $20.

d.  Additional shipping costs apply for all orders shipped using UPS Next Day Air, UPS 2 Day Air and UPS 3 Day Air.

e.  Additional shipping costs apply for all orders shipped to international destinations (outside the USA) or outside the continental USA.  Contact customer service for a shipping & handling estimate.

f.  Please allow up to 3 weeks for all order deliveries.  In the event of a back order, you will be notified via e-mail..

3. Sales Tax:

a.  NJ Resident are subject to a 7% NJ Sales Tax.

4. Back Orders

a. If the item you ordered is not available immediately, we will hold your order on back order for up to 30 days.

b. After 30 days, if we still cannot fill your order, your order will be cancelled.  You have the option to purchase something else from our inventory at any time.

5. Returns:

a.  Returns will be allowed only if requested within 30 days of original ship date. 

b.  Prior to returning any item, customer must contact The Basu Group, Inc. by emailing customerservice@anuschkaleather.com OR by calling 866.403.1314 / 908.517.9138 and obtain a Return Authorization (RA) Number.  Any return without a RA# will be returned as is. 

c.  After 30 days, items may be returned for exchange for equal or higher value for a period of 90 days from original ship date.  RA# is still required.

d.  The item must be unused and returned with original packaging and a copy of the receipt in order for the return to be accepted.

e.  Customer is responsible for all freight charges.  Shipping and handling is non-refundable.

f.  Improper packaging resulting in the return of a damaged item will be returned to the customer and the RA will be voided.

6. Warranty Claims:

a.  All items are covered under a limited warranty for one year from date of purchase.

b.  Warranty is void without original receipt.

c.  Natural wear and tear not covered under warranty.

d.  Warranty is void in the case of product abuse or extra ordinary damages.

e.  The Basu Group, Inc. reserves the right to decide the validity of any claim.

f.  Return Authorization required for Warranty claims as well. See Return policy (5: b, c, d, e, f).

g.  Improper packaging when shipping resulting in additional damage to the  item will void the Warranty.

If you have any questions about the terms & conditions,  please write to us at customerservice@anuschkaleather.com.